Upon query—clicking on, for example, the “Subscribe Now” button on this site—an interested ranch/feedyard is directed to a form that gathers his basic information. CowboySmart System Operations (1) creates a ranch owner’s account for him, (2) creates an empty ranch for him, (3) flags the account as “ready for review and approval, and (4) notifies the system support team of the new request.
Upon review and approval by the system support team, the new subscriber is notified via email that his account is active and a login, password and form called the CowboySmart Setup Cheat Sheet are provided/attached. The new subscriber can begin working with the CowboySmart Setup Cheat Sheet immediately.
Setup/setup tools
Setup is the gateway to significant timesavings and improved oversight for the CowboySmart subscriber. We recognize it will be time-consuming, especially for larger ranches and feedyards, so we offer a number of tools to help with implementation and accuracy.
Setup guide
The CowboySmart Setup Guide presents at a high level the information a ranch/feedyard manager will be asked to provide on the CowboySmart Setup Cheat Sheet.
Cheat sheet
Leads ranch/feedyard manager to collect all the information, pertinent to vendors, pen and lot configuration, rations configuration, etc., needed to set up the ranch or feedyard in the CowboySmart system. If the CowboySmart Setup Cheat Sheet is completed electronically, CowboySmart System Operations will “read” the data and proceed to set up the subscriber in the system.
It may take you approximately two to eight hours to complete the CowboySmart Setup Cheat Sheet depending on the size of your operation. Accurately assessing your inventory for meds, ingredients, etc., will take the most time.
Setup wizard
The setup wizard is designed to coach the new subscriber through completion of the CowboySmart Setup Cheat Sheet.
Concierge setup service
The CowboySmart system support team is available to work with any aspect of a new subscriber’s setup process, either by remote session or in person.
If the CowboySmart Setup Cheat Sheet is completed by hand, members of the system support team will import the data to set up the subscriber in the system. There is an administrative fee for this service.
The system support team is also available by appointment to help a new subscriber electronically complete the CowboySmart Setup Cheat Sheet. There is an administrative fee for this service.
Troubleshooting
The CowboySmart system support team is available 24/7/365 to answer questions and problem solve. Team members are available by remote session or in person by appointment to help subscribers learn to use the software.